Absence of doctors in Cuba?

Damian began his complementary analysis in the consulting room 15, in west 2 and Narciso López, where he remains hospitalized, because he has a pain in his abdomen, on June 18, he was to the consultory for give to the doctor his analysis, but nobody attended him, the same was on 20 and 21 during all the day, the last day a nurse told him that the doctor have been with her son, because he has some problems, and that is normal, but who services the population? After that, and with his pain, he went to the Policlinic, a service that supervise those consulting room, but was closed, at the end he went to the director for put his denounce, but, nobody was there.